Coaching Senior Managment

I am a certified coach in professional and personal development and have accompanied key directors from companies such as ALIANZ PARTNERS, NOVARTIS and BANK DE FRANCE as they deal with issues from interpersonal communication, managing teams, their careers and strategies for entrie corporations.

Working in Challenging Situations

I'm often asked to help with tough situations involving conflict, and this has led me to writing a handbook of best practices for managing interpersonal tensions and conflict "Tiny Book of Handlng Conflict". I'm particularly interested in the differences between us and the things we have in common. Many people in companies have been identifiable as uncoachable or cases to be given up on. I believe that these are the people who can most benefit from coaching and working with them to achieve satisfying personal outcomes can have vast positive effect on those they interact with as well as the obvious personal benefits.

Training, Skills and Experience

I trained as a coach with Erickson International to the level of EPC (Erickson Professional Coach) and have attained the International Coach Federation (ICF) Associat Certified Coach (ACC) accrediatiaon. I've also done various training around coaching teams and collective intelligence and have acoompanied teams through demanding projects and change. I also frequently carry out assignements for EUROGROUP CONSULTING

I am British but have lived in France since 2005 and work in both English and French.

A Backround in Creativity and Communication

Before training as a solution focused coach I worked as a language coach which gradually evolved into communication training in English. I eventually started creating and delivering tailor-made programs, particularly for people working in marketing and communication, or people preparing important presentations. I also worked for many years as an advertising copywriter.

I write fiction and have published two novels. Information about my writing can be found at benjamin-constable.net. Also, in a long ago past, I produced electronic music and released and appeared on a few records.

Industry Regulation
I am an International Coach Federeation (ICF) Assocate Certified Coach (ACC). The ICF is the largest of three federations that regulate the coaching industry in France. Membership is voluntary, but the ACC accreditation means that I have undergone coach specific training by an ICF accredited training organisation, that I have attained the required amount of coach experience, I have passed an exam and my coaching has been evaluated and found to adhere to a strict code of ethics, and that I coach on the priciples of a list of core competences set out by the ICF.

International Coach federation Logo

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What is solution focused coaching?


Before becoming a coach I was coached. I was amazed at how how powerful the process was and I had little understanding of what had just happened or why my attitude to difficulty had changed so dramatically. My attempt to define the process to other people was to say, “it’s about finding what works and making it happen.”

It’s still quite a good explanation.

A more formal one might be that solution focused coaching is the accompaniment of individuals and groups through personal development or professional change, helping each client identify, and focus on, possibilities for becoming the person they would like to be, to overcome mental blocks, and to construct and implement action plans in order to achieve these objectives.

It is usually a brief process of between 6 and 12 sessions, at the beginning they take place every one or two weeks and towards the end, every month or six weeks.

Solution focused coaching has a great track record of bringing about positive change in companies and for the people who work within them. It is used by international corporations, small businesses, private individuals, groups and families.

How Does Coaching Work?

There is no magic to coaching. The coach uses a set of core skills, following a structure and sometimes using tools. The structure starts with an agreement to define the objectives of the coaching process, then the client and coach engage in solution focused questioning to clarify the vision and motivations for change and to find possible means of acheiving the desired outcomes. Lastly the coach helps the client create an action plan and commit to the next steps.

Coaching works beause it uses the needs and knowledge of the client to create the most appropriate possible solutions and action plans.

Coaching is not about giving expert advice or any other form of telling the client what to do (telling people what to do actually reduces the impact of the coaching process). The most powerful changes occur when individuals understand what they want, what their motivation is and these changes happen at the time when the client is ready to take the action necessary to make their goals reality.

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Does Coaching Make a Difference?

In the world of talent mangement it is widely recognised that keeping good employees requires more than just a big pay packet.

But because sometimes, as well as giving strong employees the opportunity to improve function, communication, find deeper meaning, satisfaction and ultimately desire to stay in a place that's good, coaching can equally be the trigger for those who are disatisfied to leave. And so, until recently there was debate about the financial viability of coaching within companies.

In 2016 the International Coach Federation (ICF) commisioned a Global Coach Study carried out PricewaterhouseCoopers (PwC) that demonstrated that not only is there a feel-good factor with coaching, but for companies who hve developed a "coacing culture" this translates into quantifiable benefits, in both Human Resources KPIs and tangible business outcomes.

ICF study results 1

ICF buisness outcomesThere remains a lot of research to be done into distinct aspects of coaching and how the return on investment is broken down. However the ICF has been continuing to gether vast amounts of data from thousdands of companies for their 2019 Global Coaching Study in order to establish what specifically brings stronger short, medium and long term outcomes.

The current corralation between the use of coaching in business and the specific, measurable benefits is now contributing to an ever increasing number of companies examining how they can, not only apply coaching in response to micro needs to solve problems or address specific broader issues such as managing change, but to use this culture and skillset to bring about sustainable stystemic well-being.

Strong Company KPIs and coaching

The feedback on the satisfaction within companies for the outcomes facilitated through coaching mark a point of understanding that developing empowerment and employee well being bode well, both for company health and for the future of the coaching industry.

Company Satisfaction with Coaching

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Building Bridges

Davinci Bridge

A client who had worked at the European Central Bank told the story of heading the project to design, produce and bring into common use the Euro banknotes - each denomination has a bridge on one side and a doorway, gate or window on the other - we were working to find a powerful image he could use to represent his values and through communication training he came to the idea of describing himself as building bridges and opening doorways.

Communication is how we relate to all other people, from clients, to colleagues, family and strangers. And while there are no strict rules for communicating there are norms and best practices that often escape us.

Helping clients find ways to communicate that enhance their personality, and the connection they wish to make is a highly rewarding and creative activity.

The fundamental difference between coaching and training is that coaching is based entirely on the knowledge of the client, where training involves the transmission of knowledge and technique.

Using knowledge of coaching, years of experience as a copywriter in the advertising industry, of publishing and promoting novels, and of training adults in a corporate environment, I work with the client to create a training program adapted to her or his learning needs and objectives.

...building bridges and opening doors.

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Get In Contact

Before starting any coaching journey it's necessary to have what is known as a "session zero" to explain how coaching works in a little more detail, to establish the objectives and expectations and to evaluate whether the coach and client are interested in working together. Session Zero is free and usually takes between 20 minutes and half an hour. It can take place over the phone, by video conference, or face to face.

If you would like more information on coaching or being coached by me, the first step in your coaching journey is to get in contact. My email address is: benjamin.constable@gmail.com

 

A note on choosing a coach

Sadly, ICF accreditation alone is not sufficient to guarantee quality. Before committing to work with any coach it is recommended that you consider a few questions: Do I like this person? Does this person seem competent, honest, grounded and positive? Do they have behaviour traits that indicate that they are being manipulative? Does their explanation of coaching make sense in scientific terms? Are they committed to the core competences and ethics set out by the ICF? Do they have other respected clients and recommendations?

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